Personalized alarming and contextualized dispatching through lifestyle monitoring

The needs of the care industry are quickly changing. An aging population is causing an increase in chronic diseases and longer hospitalization times. This requires more complex care, more beds in residential care centers and more employees. Geriatrics records the longest average hospital stay. Elderly people who are eligible for discharge cannot be sent home due to the lack of a social support system. To minimize the effects of this lack on the health care system, care delivery should become more transmural and be offered at home. Residential care can then be reserved for those with intensive care needs.

Today, personal alarm systems and monitoring devices need to be assessed and handled by caregivers, who are often unable to quickly assess the priority and validity of the alarm due to a lack of contextual and sensor data. As a result, one third of all interventions are false alarms. The nature of the required intervention is also hard to estimate, leading to inefficient dispatching, care workflows and use of resources.

PROTEGO aims to increase the efficiency of care organizations by optimizing the handling of acute, unplanned events. PROTEGO will achieve the following innovations:

  • Offer caregivers and call centers the required context by accurate assessment and prioritization of incoming unplanned events through AI services based on sensor and profile information;
  • Proactive alarms from home by detecting deviations in lifestyle patterns;
  • Accurately assess, manage and dispatch unplanned requests to caregivers through adaptive and interactive care workflows based on recommenders;
  • Comprehensive patient and call overviews in hyperpersonalized dynamic dashboards.

The PROTEGO consortium consists of Televic Healthcare, Amaron, ML2Grow, Z-Plus, and IDLab Ghent University-imec.